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Privacy Policy

We care about your privacy

This policy explains what information Aapta™ Solutions collects across our website, services and client dashboard — what we do with it, who else sees it and the rights you have over it.

Last updated: April 28, 2026

01Information We Collect

Personal Information: When you register, place an order, or contact us, we collect your name, phone number, email address, company name, and billing information.

Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, browser type, device information, and IP address.

Cookies & Tracking: We use essential cookies for site functionality and analytics cookies (with your consent) to understand usage patterns. See our Cookie Policy for details.

02How We Use Your Information

To provide and improve our services — processing orders, managing your account, delivering projects, and providing customer support.

To communicate with you — sending order confirmations, project updates, invoices, and responding to your inquiries.

To personalize your experience — displaying pricing in your local currency, remembering your preferences, and showing relevant service recommendations.

To protect our services — detecting fraud, preventing abuse, and ensuring the security of our platform and your data.

03Third-Party Services

We use trusted third-party services to operate our business. These include: Firebase (authentication & database), Razorpay (payments), Gmail / Google Workspace (transactional emails), Cloudflare (DNS & security), Vercel (hosting), Sentry (application error monitoring, EU/Frankfurt region), and Pabbly Connect (workflow automation for blog syndication, email triggers and CRM sync).

Sentry receives crash reports and exception traces from our application. Before any data leaves our servers we automatically remove personal information — emails, phone numbers, authentication tokens, session cookies — replacing them with redaction markers. Sentry stores the resulting reports in the European Union.

Each third-party provider has their own privacy policy and data handling practices. We only share the minimum information necessary for each service to function.

We never sell your personal information to third parties for marketing purposes.

04Data Storage & Security

Your data is stored on secure servers with encryption at rest and in transit. We use industry-standard security measures including SSL/TLS encryption, firewalls, and access controls.

Phone numbers used for OTP verification are processed through Firebase Authentication. Payment information is handled directly by Razorpay and never stored on our servers.

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

05Your Rights

Access: You have the right to request a copy of the personal data we hold about you.

Correction: You can update or correct your personal information through your dashboard or by contacting us.

Deletion: You can request deletion of your personal data. We will comply within 30 days, except where retention is required by law.

Portability: You can request your data in a machine-readable format for transfer to another service provider.

Objection: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

06International Data Transfers

As we operate in India, USA, and UK, your data may be transferred to and processed in any of these countries. We ensure appropriate safeguards are in place for all international data transfers.

For clients in the UK and EU, we comply with applicable data protection regulations and ensure transfers are covered by standard contractual clauses.

07Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

08Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or a notice on our website. The date at the top of this page indicates when it was last updated.

If you have questions about this policy, contact us at [email protected] or write to Aapta™ Solutions, Bangalore & Hyderabad, India.